JAPAN NOW · TOKYO STATION
Change date August 1, 2026; final source check August 15
JR East consolidated the East Exit Travel Service Center’s functions into the New South Gate-side center from August 1, 2026, according to the original report. Old maps or directions could otherwise lead to a wasted East Exit visit.
Where did the original direct travelers?
For pass exchange, reserved seats, or overseas-visitor assistance at Shinjuku, it directed travelers to the JR EAST Travel Service Center by New South Gate. With many exits and gate-specific routes, check the latest center location rather than only searching Shinjuku Station.
Who needed particular care?
- Travelers exchanging a JR pass or arranging reserved seats at Shinjuku
- Travelers who saved older East Exit directions from blogs or videos
- Travelers combining Busta Shinjuku highway buses and JR trains
What to check before visiting
Hours and services could vary by date. Check JR East’s official location, hours, and available services for the intended day, and prepare a passport and necessary reservation information.
EDITOR'S NOTE
EVERYDAY TRIP Editorial Team’s analysis and advice
The original emphasized understanding the ticket-gate area rather than an exit number alone. For pass exchange on arrival, combine the center with Busta or southern-area accommodation movement, and allow time before train departure. The exact inside/outside-gate route is not established by this translation.
Official sources
JR East official English site →
Recheck center location and hours with JR East before an actual visit.